Safe Management Group (SMG) training system was developed for people providing services to populations who may on occasion, demonstrate aggressive/violent behaviours. Recognizing that such aggressions can result from cognitive ability, previous history and/or current circumstances, implementers of the program need to match their responses to the particular incidents and intervene with timely, practiced and specific techniques that ultimately: Ensure the safety of everyone involved, support the organizations policies and procedures and adhere to all relevant government acts
Objectives of Course
- Gain greater understanding of underlying caused if aggressive/violent behaviour
- Be able to recognize escalating behaviour patterns and how to intervene
- Become more attuned to verbal, physical and environmental cues
- Expand your problem-solving abilities in the areas of awareness and physical intervention skills