Safe Management Group (SMG) training system was developed for people providing services to populations who may on occasion, demonstrate aggressive/violent behaviours.  Recognizing that such aggressions can result from cognitive ability, previous history and/or current circumstances, implementers of the program need to match their responses to the particular incidents and intervene with timely, practiced and specific techniques that  ultimately: Ensure the safety of everyone involved, support the organizations policies and procedures and adhere to all relevant government acts

Objectives of Course

• Gain greater understanding of underlying caused if aggressive/violent behaviour
• Be able to recognize escalating behaviour patterns and how to intervene
• Become more attuned to verbal, physical and environmental cues
• Expand your problem-solving abilities in the areas of awareness and physical intervention skills