About this Site

Mandatory Learning Overview
Trillium Health Partners is a learning organization that is committed to mandatory learning as an essential part of delivering high quality, patient-centred care in a safe and supportive environment.

• Our ability to ensure we continue to deliver this level of care relies in part on the continuous mandatory learning of our staff

• The Learning Management System (LMS) supports the management and completion of mandatory learning for all employees* at THP. (*THP’s Mandatory Learning Policy does not include physicians, volunteers or learners. Physician learning is completed through the Medical Administration credentialing process.)

• Compliance with mandatory learning is  both a legislative and Accreditation requirement

Responsibility of Employees
All employees are responsible for completing their mandatory learning on an annual basis. In addition, staff must ensure they do the following:

• Complete the requirements of the mandatory learning program including quizzes by the annual due date(s)

• Communicate any barriers preventing them from completing the mandatory learning requirements with their Leader

Responsibility of Leaders
By law, leaders are responsible for ensuring all of their direct reports have completed and are up-to-date with their mandatory learning. In addition, leaders are responsible for:


• Ensuring  staff are  provided with the opportunity to complete mandatory learning during their regularly scheduled shifts

• Following-up with any staff who fail to complete mandatory learning on a regular basis

• Communicating any issues or challenges in meeting learning requirements to your respective director and/or to Learning and Organizational Development (as applicable)


iLearn is THP’s  Learning Management System (LMS) which provides a consistent and seamless learning experience for users across all of our sites.

Benefits of iLearn

For Staff
o A user-friendly, learn-on-demand system
o Provides flexibility for you to access mandatory learning courses in a way that suits your schedule – at your own pace, at a time that works for you
o View your results and your track your progress in real time
o You can start your mandatory learning courses as soon as they are available. If your course has an annual renewal requirement, it will automatically reset each year.

For Managers
o Easy-to-use compliance reporting tool called My Team that allows you to track your team’s learning compliance
o Ability to view individual learning records for staff members
o Team progress can be downloaded in CSV (Excel) format to share with your clinical educators, team leaders or supervisors for follow up